When we make changes to our website this privacy statement is revised accordingly. We encourage you to review this statement periodically for the latest information on our privacy practices.
Aggregate tracking information
Our server logs the Internet Protocol Address (“IP Address”) of all site visitors and the name of the page visited. An IP address is a number that is automatically assigned to your computer every time you connect to the Internet.
Information from IP addresses is used for system administration, to examine overall traffic trends, troubleshooting, etc. This information is used only in aggregate form. We do not attempt to identify individual users through their IP addresses, except in the case of orders placed through our website, as described below.
Personally Identifiable Information
We do not give your personal information to any affiliate or third-party except for those banking institutions involved in processing order payments.
We do not, at any time, sell, rent, or give away your personal information to any affiliate or third-party, with the exception of contracted service providers for purposes of providing services relating to our business relationship with you. For instance: In order to expedite the processing of your order, we may provide your shipping address to our suppliers so that they may ship items directly to you.
If you use our online Contact Us form you will need to provide your first and last name and your email address. You may optionally provide your mailing address and phone number as well as “opt-in” to any email announcement lists we might have. If you submit comments to us through our contact form, we may send you an email, or call you on the telephone, to follow up on your inquiry. You may also receive an automated response acknowledging the submission of your comments. We do not use information submitted through our contact form for marketing purposes.
We make all attempts to send special offers and announcements to only those who wish to receive them. Information on how to stop receiving email not directly related to an order you placed with us will be included at the bottom of every message. If you have difficulties unsubscribing using the methods described in the email, please contact us and we will immediately attempt to correct the problem.
When ordering products you will need to provide your name, email address, mailing address, shipping address, phone number and credit card information so that we may process and ship your order. If there is a problem with processing your order, we may contact you by email or by telephone. You may receive an automated message confirming your order and providing you with an additional copy of your order receipt.
All credit card transactions are logged, for your protection and for ours. Credit card orders placed through this site have their IP Address logged and recorded with the order. If an order placed on this website is determined to be fraudulent then all relevant information, including the IP Address used to place the order, will be reported to the FBI’s Internet Crime Complaint Center.
Although most web browsers automatically accept cookies, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept it. The cookie itself does not tell us who you are, your email address or anything else personal. Even without accepting a cookie you can still access most of the features on this site. If you wish you add items to your online shopping basket and place an order online, you will need to accept our site’s cookie.
If you agree to accept our site’s cookie, your browser will store a “session id” code for our online store. This cookie lets our site link you to your shopping cart, which is stored on our server. If you use any site “log in” feature, you may additionally be asked to accept a second cookie that links you to your online account with us.
All of our cookies are “session based”. This means that they are erased from your computer when you close your web browser.
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such websites.
Data security is critical to us, and to protect your data, we have taken suitable measures to safeguard and secure data collected through our Site.
Any sensitive information (such as credit or debit card details) is encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on your web browser.
Non-sensitive details (your email, address, etc.) are transmitted normally over the Internet, which can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Users may opt-out of communication at any time. To do so, contact us requesting to change/correct/or delete any data. To disable cookies, refer to your web browser’s security settings.
This policy was last updated on March 8, 2021.